What is Ringside Collectibles?
How does the order process work?
How will my order be shipped?
When will I receive my order?
What new figures are coming out in the future?
I have a question about my order, who do I contact?
Can people outside of the U.S. shop at Ringside Collectibles?
What does Pre-Ordering an item mean?
Can I use photographs from Ringside Collectibles on my own website?
Why do some of the photographs of figures have different colors than the actual figure that was produced?
I have suggestions for future Jakks WWF Figures, where can I send them?

What is Ringside Collectibles?

Ringside Collectibles is the number one Jakks WWF Action Figure retailer on the Internet.  We're here to help you!  We know how hard it can be to find brand new WWF Figures in your local stores.  That's why we strive to provide you with the best possible WWF shopping experience on the web.  If you ever have any questions or concerns about a product or an order, simply e-mail: [email protected]. Please allow 3-5 business days for a reply due to the thousands of inquiries we receive each day!  

How do I place an order?

1. When you see an item you want to purchase, click on the "Add Item To Cart" graphic and your item will be added to your on-line shopping cart.  
2. After you have added all items that you wish to purchase to your cart, click the "Checkout" Bar located at the upper right corner of the shopping cart screen.
3. At the end of the order process you will get to a page with your order form, print it out and mail it to us along with the payment.  Exact ordering instructions are on the order form.
4. If you encounter any problems or errors with the shopping cart, please send us an e-mail so that we can correct it ASAP.
5. Please note that credit card orders will not be processed unless the billing address you use is the same as the mailing address of the credit card statement. We will ship anywhere in the continental U.S. to anyone, but the billing address information MUST match the card holder's information and be billed in the the US. NO EXCEPTIONS! We prosecute all credit card fraud.

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How will my order be shipped?

Ringside Collectibles ships all orders via US Postal Service Priority Mail 2-3 Day Service. FedEx Overnight shipping is available upon request.  Please e-mail us if you are interested. Overnight shipping rates are substantially higher than Priority Mail. Overseas shipping rates are substantially higher than US rates and will be calculated during the Checkout process.

When will I receive my order?

Please allow 2 to 4 weeks for delivery on all in stock items.

What new figures are coming out in the future?

All new figure information is put up as soon as we receive it. Keep checking our "Coming Soon" page. We cannot reply to e-mails requesting advanced information or photographs.  As soon as we receive new product photographs and information we put it on our Coming Soon page.

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I have a question about my order, who do I contact?

E-Mail us at: [email protected] if you have any questions or concerns about your order.  Please remember that normal delivery time is 2-4 weeks.  If you have ordered merchandise and have not received it after the 4 week time period, please send an email to [email protected] using the subject "NON-RECEIPT OF ORDER # ____". 
( Use the order # from your invoice)

When you send the mail, please list the following:

1) Your order/invoice number

2) Your complete name and mailing address that was used on the order form

3) If you paid by credit card, check or money order

4) Exactly the items that you ordered

5) The date that you placed your order or mailed it in with payment.

Can people outside the United States order from Ringside Collectibles?

From Canada, Australia, Germany, England, Japan, Kuwait, The Bahamas, and more we have been providing customers around the globe the opportunity to purchase the latest WWF Figures.  Simply complete your order online and send us either the credit card validation information or the payment  (Click here for for international orders payment terms and conditions). If your country shipping cost dosn't come up, please e-mail us at: [email protected] with what country you are and the invoice/order number of your order.  We will get back to you promptly with complete ordering and shipping cost information.

What does Pre-Ordering an item mean?

When you pre-order an item, you pay for the figure in advance and it is shipped out to you as soon as we receive it in stock. Ringside Collectibles receives all Jakks Pacific merchandise overnight directly from the factory as soon as it is produced.  That means if you pre-order a new set of figures through us, you will probably be the first person on your block to have the new figures.

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Can I use photographs from Ringside Collectibles on my own website?

We do not allow anyone use of any photographs or graphics from our website. Please read our Terms and Conditions of use. All pages and graphics are ©2000 Ringside Collectibles.  If you come across a web page that is using any of our photographs or images, please let us know by sending an  e-mail to us at: [email protected] with the web address.

Why do some of the photographs of figures on your site have different colors than the actual figures that were produced?

Most of the figures pictured on our site are prototype photographs provided by the manufacturer, not the actual production figure.

I have suggestions for future Jakks WWF Figures, where can I send them?

Is there a certain figure that you would like to see produced or an accessory you would like to see made?  Jakks has told us that they would love to hear your ideas and suggestions for future products!  If you always wanted that Howard Finkel figure to complete your collection or if you ever wanted a life-size Trish Stratus for your bedroom, all that you have to do is e-mail Jakks with your suggestion.  They just might use it!  All suggestions sent to: [email protected] will be forwarded directly to Jakks Pacific.

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A Note about Product Availability:
Unlike most other Internet retailers, Ringside Collectibles carries a full inventory for every product we sell. This means that when we say an item is in stock, we mean it. In rare cases however, we may take your order and then discover that the product is not appropriate for shipping (i.e. it is damaged or defective). In this case, we will immediately notify you via US Mail.